Mapping of council services inside the area of London Borough of Southwark Council Overseeing a team of over 20+ staff, including 3 managers for pre and post inspections to the internal and external areas of LBS stock, providing quality assurance and ensuring the Council … This form can only be used for garages that aren't attached to a property and are usually one of a group of garages. The Repairs Resolution Team are looking to recruit two repair resolution officers. Hundreds of settled or in-motion legal cases over housing issues may be a drop in the ocean compared to the 55,000 properties Southwark Council manages, but it backs up problems identified by Tooley Street’s own bosses with its in-house repairs service. Cllr Catherine Rose, Southwark Council’s cabinet member for environment, leisure and roads, confirmed the council was going ahead with applying for planning permission for the repairs, but gave few further details on what options would be presented in any future consultation. Dechaun Malcolm. Join to Connect Southwark Council. Tel: 020 75253104 Localoffer@southwark.gov.uk. See who you know in common; This report details our observations from all … Does anyone know if Southwark Council conduct repairs for leaseholders? 1.1 The repairs and maintenance service provides day-to-day repairs for Southwark Council’s stock of 55,000 properties. Repairs Resolution/Leaks from above Manager at Southwark Council London. 2012/S 147-245681 Repairs Manager at Southwark Council London, Greater London, United Kingdom 8 connections. Please note that you can only claim a missed appointment compensation if you were at home and the contractor did not attend during the appointment window. Managing the service delivery of responsive repairs to 33,000 properties across the North of Southwark. This e-form will be sent to our Enforcement team. Housing repairs and maintenance contract Southwark. Responding to the figures, councillor Leo Pollak, Southwark’s cabinet member for housing, said: “Southwark Council manages 55,000 properties, far more than any other council landlord in London, so it’s inevitable that we receive more repairs complaints than smaller authorities do. Southwark Council – Repairs Survey Question Set (as at June 2019) Completed Repairs Surveys – Telephone After a repair works order is completed by the contractors, an outbound phone call will be triggered to the customer and an officer will ask them to answer the survey below. Strong operations professional graduated from ICS Learn. Following our own walkabout, we reported 11 communal repairs on the Rockingham Estate in one day. Home; Transport and streets - Pothole/Street surface repair; Listen. Brunel University London. You may be able to get a reduction in your rent if the repairs cause a lot of disruption. Link to Southwark Council's home page. Repairs Core Group Meeting Date: 19 November 2019 6pm to 8 pm Rooms GO1a&b Southwark Council 160 Tooley Street London SE1 2QH. Hello Mr/Ms XXXXX, I'm Joe Bloggs from Southwark Council. Southwark council is planning a major regeneration of the Tustin estate, with work including brickwork and concrete repairs, balcony and roof work, drainage repairs… The award was made based on information supplied by Southwark Council to the Chartered Institute of Housing. They say that this will save around £65,000 a year. Toggle Search. Cllr Fiona Colley , cabinet member for Finance, Modernisation and Performance said: “Our decision to keep the free repairs phone line is another example of Southwark Council listening to its residents. This is the quarterly communal repairs survey to be completed by TRA representatives. Listen. Mitko Dakov. The council has to fix urgent problems in council owned homes which could affect the tenant’s health, safety or security within a certain period. There are full contact details and information about the complaint procedures on the Southwark Council website. We believe our council, and their contractors, are failing to keep our homes safe and secure. Was it done to a decent standard? The Housing Scrutiny Commission wants to collect views and experiences from Southwark tenants and leasholders with regards to the council’s in-house housing repairs service. Please follow the survey as directed by your selected answers to each question. Southwark Council had been proposing to switch the repairs line to an 0300 local rate number to save the £65,000 annual cost of running the freephone line. If your garage is integrated, these garages are part of a house and only the house occupants can use them. You can use this form to request a missed appointment compensation. The council launched a transport consultation in … Search website Submit search. i have called the call centre, but was unable to get through after 30 mins, when i gave up. Activity Staying connected right now is more important than ever Before lockdown, ... Southwark Council 12 years 8 months Service Manager Southwark Council Southwark Council has widened some pavements in the borough after consulting residents. Log in Link to page ... report housing repairs.....find services in your area.....renew your library books... You can do these tasks at any time with MySouthwark. Missed Appointment Compensation Request Form. Dechaun Malcolm Children's Rights & Participation Worker at Southwark Children's Services London. ... (COVID-19) - information for job applicants Southwark Council are following the most recent Government guidelines surrounding Corona virus. You can report a repair for these garages through your My Southwark account. Peter Hopper | London, United Kingdom | Borough Emergency Repairs & Planing Manager at Southwark Council | 61 connections | View Peter's homepage, profile, activity, articles Ever needed a repair from the council? Report a garage repair Introduction. Housing Repairs Weeknotes - 10 January 2020. The repairs are both internal and communal repairs around trades including plumbing, carpentry, electrical, roofing, drainage, plastering and void properties. We provide repairs/renovations for owner occupiers and private tenants with repair responsibilities as well as disabled adaptations for owner occupiers, ... Southwark Council. Challenging Southwark Council's repairs service. Repairs Resolution Manager Southwark Council. Top possible CPA score Lead for customer services transformation - major whole Council programme to deliver 'one Council' customer access points, joined up back office, substantial financial savings and improved customer satisfaction; including major review and customer service improvements in the Housing Repairs Service and major review of the Council's parking service. Southwark Council is changing the number for housing repairs from an 0800 number, which is free to call, to an 0300 number, which can cost up to 55p per minute to call from mobiles. This survey will provide evidence for a Scrutiny Commission Report which will go to Southwark’s Cabinet. Link to Southwark Council's home page. Education. Southwark Council is currently experiencing a ‘major system failure’ affecting numerous services. Team leader Southwark Council. Typically the service delivers around 120,000 repairs per year. Skilled in Microsoft Word, Social Housing, Electrical Wiring, Home Repairs, and Voids. 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